FAQS

Group booking terms & conditions

 

Barangaroo House Bookings Terms & Conditions;

 
A group booking is only confirmed once a valid credit card is received and recorded with the reservation at the time of booking. A credit card number is required to secure the booking.

 

Cancellations made within 24 hours of the reservation date or a no show to the reservation, will incur a $50 per person charge to the credit card on file. We would prefer not to charge so please contact us with any changes.

 

Please note that due to current COVID restrictions we are limiting the number of people you can book for. 

 

BEA - max group booking 22

Smoke - max group booking 20

House Bar - max group booking 30 


All cancellations are to be communicated directly via phone or email to: 

res.bea@solotel.com.au

res.smoke@solotel.com.au

res.housebar@solotel.com.au


We require confirmation of final numbers 24 hours prior to the booking and this is the minimum number that will be charged.


We look forward to welcoming you to Barangaroo House. If you require any further information please do not hesitate to contact the booking services team on 02 8581 5400  

 

** 10% gratuity applies to all group reservations. Any enquiries for exclusive dining & events will need to be booked separately through our Events Manager.

Do you have parking?

There is no street parking in the area so we recommend off street parking at Sun Parking on Sussex or Shelley Streets and Wilson carparks on King or Clarence Streets.

Do you have disability access?

Access to all levels. Disabled bathroom is available.

What is your Family/Children policy?

Children are welcome in the care of a legal guardian in Bea and House Bar, however Smoke is strictly an 18 + venue. Please advise at time of booking if you have any specific requirements. 

What days are you closed?

We are closed Christmas Day.

Who do I speak to about lost property?

Please call us on  (02) 8587 5400 or email us at barangaroohouse@solotel.com.au

Smoke Surcharge

Please note we have an 8% service surcharge in Smoke. 

What is your COVID safe policy?

Please view our Covid-Safe page HERE.

Public transport

Barangaroo is a hub for ferry and taxi and is a short stroll from Wynyard Station for train connections. There are several bus options within walking distance.

Can I bring pets?

Support animals are always welcome. Dogs are welcome outside at House Bar.

Can I bring a cake?

You are welcome to bring celebratory cakes which we will cut and serve. A charge of $8pp will apply.

Is there a dress code?

Our dress code is smart casual with Smoke dressier in the evenings.

Do you have a public holiday surchage?

Yes, all bills incur a 10% surcharge on public holidays.